Wednesday, February 22, 2006

Pass It On

The Boston Globe carries the cautionary advice often given and not so much heeded, in 2 e-mailers get testy, and hundreds read every word. As the article warned:

"Once again, a friendly reminder: The next time you're tempted to send a nasty, exasperated, or snippy e-mail, pause, take a deep breath, and think again."

I give the same advice to clients all the time, but they don't listen either.

The article describes the tale of two Boston lawyers who got into an email battle over a job offer, that was later turned down via email. A back and forth email exchange followed, which concluded with a 3 word "bla bla bla" response by the associate. Long story short, the email exchange was forwarded to a colleague of one of the attorneys, who passed it on. It ended up spreading across the county (and beyond) and led to the article in the Globe. From there, it will no doubt be carried further by bloggers, such as me.

What a way to gain infamy. Not over winning a tough, but important case. No, over some nasty words in an email.

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